Invoice Viewer Credits
The TBS Invoice Viewers allow for the easy creation of Credit Transactions and Fixed Charge Credits.
Users can credit customer accounts from the Invoice Viewer using one of the following methods:
- Full Invoice Credits
- Partial Invoice Credits
- Credits for individual call records (CDR)
- Fixed Charge Credits
Within a customer record, select the Billing Information Tab
All invoices will be shown on the Invoices tab for each Bill Cycle date.
Choosing the 
link next to the corresponding Bill Cycle will open the Invoice Viewer.
The exact instructions for performing these tasks depend on the invoice version:
Once credits are entered, users must go to the Transaction Processing page to view and post the transactions.
NOTE: Users must have “AccountCredit” Access rights in order to create credits from the Invoice Viewers